Returns and refunds

The photos of the products are for illustration purposes only; thus, they will not always perfectly match the actual products. Given the differences in individual monitor setups, as well as the differences in color as perceived by the human eye, we cannot guarantee the complete agreement of the colors of our products with the colors as users see them on the screen of their monitor. In such cases, the return is not justified. The buyer also loses the right to refund or return in cases of unauthorized product processing or intervention on the product by an unauthorized third party.

If you received a product that you did not order or a faulty one, please let us know via e-mail at info@baragoni.com. The costs of returning the goods are covered by the seller only in case of poor product quality, while in all other cases, the return costs are covered by the buyer. Baragoni will issue a full refund or replace the damaged product upon receiving the goods.

The deadline for return is 14 days from the day of receiving the product, and the return address is as follows: Bulevar kralja Aleksandra 130.

The buyer has the right to return the product in the following cases:

1. delivery of non-ordered products
2. delivery of damaged products, where the damage was caused by poor handling during delivery.

Returns sent by parcel distribution companies must be properly packed in cardboard packaging. All returns packaged incorrectly and with visible mechanical damage sustained during transport will not be accepted but will be returned to the sender.

You can download the Declaration of Conformity here: